Genting VIP Status upgraded to 10 stars!!!

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JMAR45
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Re: Genting VIP Status upgraded to 10 stars!!!

Postby JMAR45 » Sat Jul 16, 2011 3:59 pm

Any news/info yet Al?
I must admit i`m averse to putting any money in my account till i know whats happening.
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Re: Genting VIP Status upgraded to 10 stars!!!

Postby BEANOLIZZY » Sat Jul 16, 2011 5:44 pm

anymore info on the actual percentages ie if i paid $100 in rake what is returned etc?

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby JMAR45 » Mon Jul 18, 2011 1:51 pm

Whats happening Al you said you were having a meeting last Wed, still no news ?
Just want to be kept up to date is all
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Re: Genting VIP Status upgraded to 10 stars!!!

Postby The Fox » Mon Jul 18, 2011 2:05 pm

No probs jmar...the meeting took place on Thursday and we discussed in detail how the changes had affected our player base and the issues this had caused. They were investigating the options available under this new system and I expect to hear something over the next 24 hours.

As soon as I get any info I will post in this thread and update everyone accordingly.
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Re: Genting VIP Status upgraded to 10 stars!!!

Postby JMAR45 » Thu Jul 21, 2011 2:31 pm

It`s been 17 days since this thread was started and still have no answer as to what is going on.
I spoke to Genting online support last night and have ascertained that if i am not a member of the players club ,i can revert to genting giving me my I points.
As this seems like a better option than not getting any points at all. I would like to resign my membership of the players club forthwith, and would appreciate it if you could inform Genting of this fact.
This is not a personal dig at you or AWOP Al ( and may not be the best idea for others )just a better option for me,
JUST BECAUSE YOUR PARANOID DON`T MEAN THEY`RE NOT OUT TO GET YOU!!

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby JMAR45 » Fri Jul 22, 2011 4:36 am

Having spoken at length to Chris last night at the Live sat in Liverpool, please ignore last post Al :D
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Re: Genting VIP Status upgraded to 10 stars!!!

Postby corona11 » Thu Aug 11, 2011 5:10 pm

I too am in the same situation since hitting 10 stars on genting. no points accrued now so no bonus I'm due to.

Can you confirm for me if I am a member of the players club? cheers
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Re: Genting VIP Status upgraded to 10 stars!!!

Postby The Cub » Thu Aug 11, 2011 5:38 pm

corona11 wrote:I too am in the same situation since hitting 10 stars on genting. no points accrued now so no bonus I'm due to.

Can you confirm for me if I am a member of the players club? cheers


Hi Corona...In order to confirm anything for you my friend we'll need some details of you. If you could send your name, Genting Player Alias and email address to ally@aworldofpoker.com Ally will get back to you as soon as she's had a look through the backend. If your not there's no need to panic as it's easy enough to sort out.

Chris
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Re: Genting VIP Status upgraded to 10 stars!!!

Postby The Cub » Fri Aug 12, 2011 11:19 am

Hi Corona,

You are entitled but I need your email address attached to your Genting account in order to transfer you IPoint equivalent.
www.facebook.com/home.php#!/group.php?gid=262438731175&ref=ts

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby The Cub » Fri Aug 12, 2011 11:45 am

All payment have now been made with the exception of 2. I will be in touch with Beano and The 1 and only Phoenix' during the course of the day to sort out the problems I have with yours.

The monies that have gone into your account today have been reached like this...Total rake (inc cash and tourney) minus any bonuses paid out by Genting last month(redeemed IPoints etc etc). Each remeemed IPoint has a monetary value of 1/2p) The backend system used by IPoker is all in $'s so we've converted that to £'s deducted any bonuses paid and issued 10% of that figure so as an example.

Joe Blogs has raked $46.84 on cash and $83.60 in tournament fees totalling $130.44 He has redeemed 3600 IPoints which equates to £18

$130.44 converted at current ex rate of 1.627 is £80.17.

Joe has raked £80.17 total and redeemed £18 worth of points leaving a total of £62.17 of which we award 10%(£6.22) so Joe has been awarded £7 today. This month has been rounded up to the nearest £, next month will be rounded down.

Any questions give me a shout
www.facebook.com/home.php#!/group.php?gid=262438731175&ref=ts

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby BEANOLIZZY » Sat Aug 13, 2011 11:57 am

Wats occurring Chris?

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby The Cub » Sat Aug 13, 2011 9:13 pm

Did you not get my email pal?
www.facebook.com/home.php#!/group.php?gid=262438731175&ref=ts

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby BEANOLIZZY » Sun Aug 14, 2011 7:23 pm

no m8
can you send again please Chris?

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby The Cub » Sun Aug 14, 2011 8:12 pm

Sent it to you in a pm mate...Check your inbox on here :wink: ...We shall not be beaten lol
www.facebook.com/home.php#!/group.php?gid=262438731175&ref=ts

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby johnnhoj » Sun Sep 25, 2011 3:27 pm

hi i never got upgraded to 10 stars is there a reason why? and can i get upgraded?

thanks in advance

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby The Cub » Sun Sep 25, 2011 4:15 pm

Hi John, Ive responded to your email so if you could check your inbox it would be appreciated. I have requested you be transfered twice and presumed it had been done....I am emailing the affiliate manager now and will copy you in.

Chris
www.facebook.com/home.php#!/group.php?gid=262438731175&ref=ts

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby johnnhoj » Sun Sep 25, 2011 9:00 pm

thanks m8 appreciated

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby antnix » Sun Jan 01, 2012 7:09 pm

Are you adding my Genting points to my club total? I have my 10 stars.

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Re: Genting VIP Status upgraded to 10 stars!!!

Postby The Fox » Sun Jan 01, 2012 9:23 pm

Your Player Club Points are a total of those earned thru your play and those won in any Player Club Tournament. There is no crossover from any points you may have accrued before transferring into The Players Club. Hope thios answers your question. :D :D :D
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Re: Genting VIP Status upgraded to 10 stars!!!

Postby WuFy » Sat Jan 14, 2012 12:37 am

how do i do this?!!!


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